Access our Frequently asked Questions.

General School Information

What are the school hours?

The school's operational hours are as follows:
• Student hours: Sunday to Thursday, 07:15 to 14:00
• Office hours: Sunday to Thursday, 06:50 to 15:00

What is the school’s contact information (phone, email, office hours)?

The school's contact information is available on the school website. This can be accessed using this link: https://oryxschool.qa/parent-z...

Who should I contact for general inquiries or concerns?

If you have general inquiry, you can contact our School Reception. For any concerns or issues, you may contact the Customer Experience Representative, and she will guide you to the right person as per the subject of concern.

Where can I find the school academic calendar?

The school academic calendar is available on the school website. An updated one is also sent out monthly in the Executive Principal’s weekly updates.
Please find the links which is available on the school website:
Events Calendar Link
School Term Calendar Link

Parent Communication and Involvement

How does the school communicate with parents?

At Oryx School, we utilize various methods of communication to keep parents informed and engaged.

For Primary students, parents are given access to an application called Class Dojo. Once your child starts at Oryx, you will receive a link to join the platform and be added to your child’s class group. Teachers regularly post updates on classroom activities, and parents have the convenience of directly messaging the teacher with any questions or concerns.

For Secondary students, communication channels differ as students have multiple teachers for different subjects. In this case, all academic-related communication is directed to the Key Stage Lead, who will then coordinate with the relevant subject teacher to address any questions or concerns.

Email and phone are the primary communication methods used for parents of secondary students. We are committed to maintaining open and effective communication to ensure your child’s success.

How do I update my contact information?

To update your contact information, please send an email to Reception, reception@oryxschool.qa and they will process your request.

How can I get involved in the Parent Staff Association (PSA)?

You can join the Parent Staff Association and become a parent volunteer to come and help the school with different events and activities. If you would like to get involved, please email: psa@oryxschool.qa

How do I schedule an appointment with the Teacher?

We encourage parents to schedule appointments in advance if they wish to meet with a teacher.

For Primary students, parents can message the teacher on Class dojo and arrange an appointment to meet with the teacher.

For Secondary parents, to arrange a meeting, please email Reception with your request, and they will forward it to the Head of Year. The teacher will then coordinate and confirm the appointment at a mutually convenient time.

This process helps ensure that meetings are arranged efficiently and that teachers can give you their full attention during the scheduled time.

Student Academic Information

Who should I contact if I have concerns about my child’s academic progress?

If you have concerns regarding your child’s academic progress, please reach out as follows:

Primary students, kindly contact the Class Teacher directly.

Secondary students, please contact the Key Stage Leads or Head of Year. They will arrange an appointment to discuss your concerns in detail.

This ensures that your queries are directed to the appropriate staff member who can best support your child’s academic development.

How do I access my child’s term reports?

All term reports are available on the Parent Portal https://parentsoryx.orbitaled.....

To access them, select the “School Profile” tab, which will reveal a drop-down menu. From there, choose the “School Reports” option. All reports are uploaded to this section and can be downloaded by parents for review.

School Policies and Procedures

Where can I find the School Policies?

All the school policies and procedures are available on the school website.

To access this information, you can visit the school website link below:

https://oryxschool.qa/school-l...

What is the school’s attendance policy?

The school’s attendance policy is available on our website. Student Attendance Policy As per the policy, students are required to maintain at least 95% attendance. If a student’s attendance falls below 65%, the school is obligated to report this to the Ministry of Education.

What is the procedure if my child is absent, sick or late?

If your child will be absent from school for any reason, please notify Reception and provide a brief explanation for their absence. For absences of three or more days, an email must be sent to Reception, who will seek approval from the Vice Principal.

In cases of illness, please email both Reception and the Class Teacher. If your child is unwell for three or more days, a medical certificate will be required to support the absence. Additionally, if your child arrives at school after 7:15 AM, they must report to Reception before proceeding to their classroom. This ensures that attendance records are accurately updated.

What is the dress code policy for parents visiting the school?

Parents and guardians visiting the school are kindly reminded to adhere to a "culturally sensitive" dress

code, in accordance with the guidelines set by the Ministry of Education in Qatar.

Is my child allowed to bring a mobile phone? Where can I find the mobile phone policy?

The school permits Secondary students to bring mobile phones; however, according to our policy, mobile phones must remain switched off during the school day and may only be used after school hours.

Any misuse of mobile phones will result in the phone being confiscated, followed by communication with parents. Further disciplinary actions, including exclusion from school, may also be imposed. In the case of a serious offense, the matter may be reported to the police.

What is the school’s approach to students with vapes in school?

Vaping is illegal in Qatar. According to the school’s banned substances policy. Any students who are bringing vapes to school will have a serious sanction issued. The matter will then be reported to the Ministry of Education and parents will be held responsible if the child is under the age of 16.

After-School Activities

What after-school activities are available?

Information regarding after-school activities is available on the school website. You can also find brochures outlining the activities offered for both Primary and Secondary students at the link below:

After-School Activities Information

For which classes are After school activities available at Oryx?

Our After-School Programme is available for students from Year 1 to Year 13. Each student can select one activity, which is conducted once a week. These activities are included in the school fees, so there is no additional cost to participate.

For FS1 and FS2, as well as additional options for Year 1 to Year 13, we have external providers who offer after-school activities at an additional cost, managed directly with the providers. For more information about these external providers, please visit our school website.

External Providers After- School activities link.

How can I sign my child up for after-school activities?

The After-School Activities (ASA) team sends out information a few days in advance. Parents are encouraged to sign up using school cloud link: https://oryx.schoolcloud.co.uk.... However, if you miss the deadline, please email the relevant team:

Primary students: Primary.asa@oryxschool.qa

Secondary students: Secondary.asa@oryxschool.qa

Are there any fees associated with after-school programmes?

All internal After-School Activities (ASA) are offered free of charge. However, fees apply for activities provided by external partners, and payment arrangements must be made directly with the provider.

Ministry of Education and Cultural Sensitivity

What does the Circular 18 say about the amendments to the school uniform??

The Circular 18 from the Ministry of Education is regarding the general controls for school uniforms for students and the appearance of staff in private schools and kindergartens. Oryx International School comes under the private schools of Qatar, so we are obliged to follow the regulations.

The Circular gives guidance to the school to make changes to the school uniform to align with the Cultural Sensitivity guidelines.

In Circular 18 the following points have been summarised:

• Female students from Y7 onwards have been given a choice to wear either long sleeves or short sleeves shirts for this academic year.

• If students have a medical condition and are unable to comply and exception may be granted by the school authorities.

What are the Guidelines for learning resources?

The Ministry of Education have issue guidelines for all schools on approving learning resources for students. Till last year, this was only applicable to the course books, but this year this has also been applied to the library books too.

This is issued in compliance with the religious values and Local Traditions in Qatar.

How will my child prepare for IGCSE exams, if the content is aligned with cultural sensitivity guidelines?

All students from Year 10 onwards have been granted special permission by the Ministry to access coursework necessary for their exam preparation. Parents will be required to sign a consent letter, granting their child permission to access the relevant content needed for exam preparation.

Non-Academic Information

Who are the third-party providers for Uniform, Canteen and Bus services?

The following companies are the providers we have contracts with:

• Uniform services: Noble House Trading

• Canteen services: Newrest Gulf

Bus services: New Image Building services.

For more information on this, you may visit the Parent zone on the school website.

Parent Zone website link

Who can I make a complaint too if I have issues with uniform, bus services and canteen services?

If you wish to provide feedback or file a complaint regarding the uniform, bus, or canteen services, please email our Customer Experience Representative with the details. Your feedback will be shared with the respective third-party providers, who will investigate and work towards a resolution.

If the matter is serious, the CX Rep will notify the Head of Operations who will be responsible to help resolve the matter.

What is the swimwear policy and guidance at Oryx International school?

Swimming is a mandatory subject in the curriculum for all students at Oryx International School. Classes are conducted separately for girls and boys. Students are required to wear swimwear that adheres to MOEHE guidelines. For more details on swimwear requirements, please refer to the link

Oryx Swimwear Guidelines